Personal data is the basis we use to identify our users. When you interact with us, either by using our website or communicating with us, we may collect some personal information about you so that we can provide our services more conveniently.

We have a dedicated technical team that helps us to constantly monitor our website for potential cyber security threats. We strictly follow the appropriate laws and regulations to collect as little customer data as possible and manage it appropriately. Through personal data and user activity traces, we can effectively detect, prevent and mitigate the existence of potential fraudulent or illegal activities, thus ensuring the security of the network and personal data.

Our IT systems collect personal data provided by you when you visit or use our services, or contact us through online tools on the website. To start with, when you create an account or use an online chat tool to contact us, we collect your basic contact information, such as your phone number, nickname, and email address. In addition, if you make a purchase, we collect personal data about you in connection with that purchase, such as your credit or debit card number as well as the shipping address, and contact information.

Frankly, we use personal data to improve and better our products and services, to communicate with you in order to provide you with our professional services. For this purpose you can trust us that we will never expose your privacy for any other purpose. I. Improving our products and upgrading our services: In order to work properly, we may use personal data to help us improve our products and upgrade our services. This involves the usage of personal data for aims such as interest analysis, marketing and client care. Such procedures are based on our legal interest in providing you with our products and services and business establishment. II. Getting back to you in time: With your expressed prior consent, we may use your personal data to share with you marketing information about JOYEN's own products and services. We will also need to notify you ahead of time in case of any changes to our terms or policies by email or other approaches. If you no longer wish to receive emails for marketing purposes from our side, please contact us at: wholesale@ijoyen.com

We use technologies such as "cookies" to collect information and store your online preferences; cookies are fundamental, and without them, it will be extremely difficult for you to enjoy our convenient services.

We regularly use our servers and technical systems to monitor whether or not our website exists potential or dangerous Internet security threats. Unfortunately, in spite of this, the transmission of information over the Internet is not completely secure. We will try our best to make sure that your personal data is secure. You have the absolute right to access or delete the personal data on our website. You may execute your rights by contacting us. We will be responding to your request as soon as possible as we received your case.

We will retain your personal data for as long as it is useful for your usage on our website. We use our strict technology to protect and prevent unauthorized and illegal access to your data and to make appropriate use of the data we collect.

If you have any questions regarding our Privacy Policy, welcome to email us at wholesale@ijoyen.com. Our only official website: IJOYEN.COM